Cookie Policy
Last updated: 23 February 2025
This policy explains how hoito (“we”, “us”, “our”) uses cookies and similar technologies on our website and platform.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.
Cookie categories
We organise cookies into three categories:
1. Strictly Necessary Cookies
These cookies are essential for the platform to function. They cannot be disabled. No consent is required for these cookies as they are necessary for the service you have requested.
| Cookie | Purpose | Retention |
|---|---|---|
next-auth.session-token | Keeps you signed in to your account | Session / 30 days |
__Secure-next-auth.csrf-token | Protects against cross-site request forgery attacks | Session |
tp_context | Stores your current role context (e.g. owner, therapist) for role switching | Session |
tp_theme | Stores your light/dark theme preference | 1 year |
2. Functional Cookies
These cookies remember your preferences and choices to provide a more personalised experience. They require your consent.
| Cookie | Purpose | Retention |
|---|---|---|
tp_cookie_consent | Stores your cookie consent preferences | 12 months |
3. Analytics Cookies
These cookies help us understand how visitors interact with the platform so we can improve it. They require your consent. We currently do not use any analytics cookies, but may introduce a privacy-friendly analytics solution (such as Plausible) in the future. If we do, no personally identifiable information will be collected.
| Cookie | Purpose | Retention |
|---|---|---|
| None currently in use | ||
How to manage your preferences
When you first visit our site, a cookie consent banner will appear allowing you to accept all cookies, accept only strictly necessary cookies, or manage your preferences by category.
Manage your cookie preferences:
Click to reload and see the cookie consent banner again to modify your choices.
Manage your data processing preferences and download your data.
Email us about cookie preferences or data protection concerns.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may prevent the platform from functioning correctly.
Third-party cookies
We do not set any third-party advertising or tracking cookies. Our payment processor (Stripe) may set its own cookies when you interact with payment forms — please refer to Stripe's cookie policy for details.
Changes to this policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
Contact us
If you have questions about our use of cookies, please contact us at privacy@hoito.health.